At rimble.shop, we are committed to providing users with clear and reasonable return and refund service standards to ensure a basic shopping experience.
Return Conditions
Users can apply for a return within 30 days of receiving the goods. Returned goods must be in basically intact condition and not affect reuse or resale.
Due to ongoing losses, the merchant has decided to clear out inventory at a loss. However, we are maintaining our basic return service mechanism to protect users’ legitimate rights.
Refund Policy
Under the condition of meeting the return requirements, the refund will be processed and returned to the original payment account within 3 days after the return is approved.
Refund time may vary slightly depending on the payment channel, but we will try our best to expedite the processing.
Application Method
Users can submit a return request by contacting customer service and providing order information for verification and processing.
Contact Us
If you have any questions about the return process, please contact us through the following methods:
Email: daniella@rimble.shop
Phone: 659240706